FAQs

What countries do you ship to?

We ship to several developed countries including the USA, Canada, Australia, Japan, South Korea, Singapore, the UK, France, Germany, and Switzerland.

How long does it take to dispatch my order?

Orders are dispatched within a week from China. We strive to ensure that your products are on their way to you as quickly as possible.

Can I return a product if I'm not satisfied?

We are dedicated to ensuring the quality of our products; however, we currently do not support returns. We encourage customers to review product specifications and support information before making a purchase.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email. You can use this number on our website to track the shipping status of your purchase.

Are there any additional fees involved in international shipping?

Customers are responsible for any applicable customs fees, taxes, or duties imposed by their country. These fees are not included in the product price or shipping and handling costs. Please check with your local customs office for more details.

What payment methods do you accept?

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment platforms. Our website uses encryption to ensure your payment details are always safe.

How do I know which product is right for my vehicle?

On our product pages, we provide detailed descriptions and
specifications for each item. Please refer to these details and compare
them with your vehicle’s requirements. If you need further assistance,
our customer service team is happy to help via email or chat.

Do you offer customer support for installation?

While we don't offer direct installation services, many of our products
come with comprehensive installation guides. For products that require
professional installation, we recommend contacting a qualified
technician.

Are there warranty periods for your products?

Yes, our products come with a warranty period that covers manufacturing
defects and varies depending on the product category. Please refer to
the warranty information provided on the product page or contact our
customer service for more details.

Can I change or cancel my order after placing it?

Orders can be changed or cancelled within 24 hours of placing them. After this period, orders are processed and dispatched quickly, making it difficult to accommodate changes or cancellations. We recommend reviewing your order carefully before submitting it.